Customer Guarantees
We are committed to providing users with a one-stop Chinese fashion shopping platform,
and provide our customers with quality shopping experience, perfect shopping services.
Authentic guarantee
All of our products are sourced from formal channels. Almost all products are purchased from brands, A small part comes from the buyer.
If you have any questions about the product you received, You can ask us for brand authorization, purchase contract, and other source proof. We will pay ten for every fake.
CHINASQUAD always have zero tolerance towards fake goods, please believe us, We will provide guaranteed and perfect quality service for all consumers
Timely guarantee
We are committed to providing the most efficient service for all users,
Spot product order will be processed within 24 hours and shipped within 48 hours from the Los Angeles warehouse.
Pre-order products will be shipped within 7-15 days depending on availability.
Packages are usually shipped through USPS.
Return guarantee
In order to ensure the user's shopping experience，on the premise of not affecting the secondary sales, we support return and exchange request within 3 days without any reason.
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