TERMS OF USE AND RETURN POLICY FOR ORDERS PLACED VIA THE CHINASQUAD WEBSITE & APP

Please Read Carefully.

This Terms of Use Agreement (this “Agreement”) is a legal agreement between you and CHINASQUAD LLC (United States) and ORIGIN & FUTURE (Shenzhen) CULTURAL TECHNOLOGY CO., LTD. (China) (together, “CHINASQUAD,” “we,” “us,” or “our”) providing, among other things, the terms and conditions for your access to and use of the website https://www.chinasquad.com (the “Site”) and mobile application: CHINASQUAD (the "App"). Please read this Agreement carefully and print a copy for your records.

We may from time to time modify these terms of use and will post a copy of the amended Agreement at https://www.chinasquad.com. If you do not agree to, or cannot comply with this Agreement as amended, you should not use this Site. You will be deemed to have accepted this Agreement as amended if you continue to use this Site after any amendments are posted on this Site.

THIS AGREEMENT CONTAINS WARRANTY AND LIABILITY DISCLAIMERS. BY USING THIS SITE, YOU ACCEPT AND AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT WITHOUT ANY RESERVATIONS, MODIFICATIONS, ADDITIONS, OR DELETIONS, AND WHETHER OR NOT YOU HAVE READ THEM. IF YOU DO NOT AGREE TO THE TERMS OF USE CONTAINED IN THIS AGREEMENT, YOU ARE NOT AUTHORIZED TO USE THIS SITE. YOU MAY BE DENIED ACCESS TO THE SITE WITH OR WITHOUT PRIOR NOTICE IF YOU FAIL TO COMPLY WITH ANY PROVISION OF THIS AGREEMENT.

Age Requirement; Authority.

In order to use this Site, you must be at least of the age of majority in the jurisdiction in which you reside. You represent that (i) you have read and understood, and that you agree to be bound by this Agreement, and (ii) you are at least of such age of majority. If you do not agree to, or cannot comply with, any of these terms and conditions of this Agreement, please do not attempt to access or use this Site.

2.1 Grant of License.

We grant to you a limited, non-exclusive, non-transferable, personal, non-commercial license to access and use this Site. We reserve all right, title and interest not expressly granted under this license to the fullest extent possible under applicable laws. ANY USE OF THIS SITE NOT SPECIFICALLY PERMITTED UNDER THIS AGREEMENT IS STRICTLY PROHIBITED.

2.2 Restrictions.

You agree that you will not: (i) use this Site to reproduce copyrighted material; (ii) copy, store, edit, change, or prepare any derivative work of or alter in any way any of the content provided on this Site; or (iii) use this Site in any way that violates the terms of this Agreement.

3.1 Information.

We try to ensure that the information posted on this Site is correct and up-to-date. We reserve the right to change or make corrections to any of the information provided on this Site at any time and without any prior warning. We cannot, and do not, guarantee the correctness, precision, thoroughness or completeness of any of the information available on this Site, nor will we be liable for any inaccuracy or omission concerning any of the information provided on this Site.

3.2 Products.

CHINASQUAD products are sold exclusively through our official channels—this Site and verified client services. We ship to most countries and regions and may dispatch from partner warehouses in China, the United States, or the European Union. Prices shown for the United States are U.S. pricing. Import duties are included for destinations and services offered on a DDP (Delivered Duty Paid) basis. Available services, shipping charges, and any separately payable taxes are shown at checkout before payment. U.S. state or local sales tax, or other domestic VAT/GST, may apply separately where required; duty-inclusive pricing does not mean all local taxes are included. Purchases made through unauthorized resellers or third-party websites are made entirely at the risk of the purchaser, particularly with regard to the authenticity and warranty coverage of such items.

Return Policy (Online Orders). For eligible items, request return authorization within 14 calendar days of delivery, with the delivery date counted as day 1. Items must be new, unused and saleable, with original tags and packaging. Obtain approval before sending a return and follow the instructions in your return authorization. Exclusions and item-specific conditions apply; items that fail inspection may be refused and returned to you.

For personal-reason returns, refunds to the original payment method incur a 10% fee on the amount paid for the returned items, with no separate deduction for import duties or taxes. CHINASQUAD store credit has no 10% fee and is valid for 3 years. Original paid shipping is non-refundable. If an order originally qualified for free standard shipping at US$99 and the retained items fall below US$99 after a personal-reason return, US$12 is deducted for the original standard shipping.

Coverage covers only eligible return shipping. A personal-reason exchange still incurs US$12 replacement shipping, including when Coverage was purchased. Without Coverage, applicable return shipping or label charges are the customer's responsibility. Refunds are processed within 5–10 business days after inspection and approval; bank processing may take additional time. Approved exchanges are subject to stock availability.

For damaged, defective or incorrect items, contact info@chinasquad.com within 24 hours of delivery and provide one continuous, unedited video clearly showing the entire package, packing slip, affected item laid flat, size label and reported issue. The warehouse and designer brand must verify the claim before a refund or compensation is approved. Confirmed issues are handled under the quality-issue provisions, with applicable return shipping covered and no 10% fee. Late claims may not be accepted, subject to applicable consumer protection laws. See the Returns & Exchanges policy for full conditions, exclusions and the return process.

By using this Site, you represent, warrant and covenant that you will not: (i) impersonate any person or entity or misrepresent your affiliation with any other person or entity; (ii) engage in spamming, flooding, or harvesting of email addresses or other personal information, spidering, “screen scraping,” “database scraping,” or any other activity with the purpose of obtaining a list of users or other information, or send chain letters or pyramid schemes via this Site; (iii) attempt to gain unauthorized access to other computer systems through this Site; (iv) transmit any viruses or any other disabling mechanisms; (v) use this Site for any illegal purpose, in violation of any applicable laws or regulations; (vi) engage in any internet activities that would violate the privacy rights of others; or (vii) attempt to penetrate security measures of this Site or obtain or bypass others’ passwords. You agree that you will not use this Site in any manner that could damage, disable, overburden, or impair this Site or interfere with any other party’s use and enjoyment of this Site.

As between you and us, you acknowledge that we own or have a license to all titles and copyrights in and to the content provided on this Site. All titles and intellectual property rights in and to the licensed content provided on this Site are the property of the respective content owners and may be protected by applicable copyright or other intellectual property laws and treaties, and subject to use restrictions under such laws or treaties.

CHINASQUAD™ and associated marks, graphics, and logos (the “CHINASQUAD Trademarks”) are trademarks or service marks of CHINASQUAD or its affiliates. This Site may contain third-party trademarks, service marks, graphics, and logos. You are not granted any right or license with respect to the CHINASQUAD Trademarks or the trademarks of any third party.

CHINASQUAD’s personal information practices on this Site are governed by our Privacy Policy. Please review this policy and print a copy for your records: https://www.chinasquad.com/pages/privacy.

If you submit to us or post a testimonial, comment, review, suggestion, or any work of authorship (collectively a “Submission”) to us, including, without limitation, Submissions about our products or services, such Submission will not be confidential or secret and may be used by us in any manner. By submitting or sending a Submission to us, you: (i) represent and warrant that the Submission is original to you, that no other party has any rights thereto, and that any “moral rights” in such Submission have been waived; and (ii) grant us a royalty-free, unrestricted, worldwide, perpetual, irrevocable, non-exclusive and fully transferable, assignable and sublicensable right and license to use, reproduce, publish, distribute, display, translate, summarize, modify and adapt such Submission (in whole or part) and/or to incorporate it in other works in any form, media, or technology now known or later developed, in our sole discretion, with or without your name.

This Agreement will remain effective until terminated by us.

10.1

THIS SITE (INCLUDING ALL ITS CONTENT) IS PROVIDED TO YOU “AS IS”. ANY USE OF THIS SITE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES AND CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, QUALITY OR FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. WE MAKE NO REPRESENTATION OR GUARANTEE AND PROVIDE NO WARRANTIES OR CONDITIONS THAT THIS SITE WILL BE FREE FROM LOSS, DESTRUCTION, DAMAGE, CORRUPTION, ATTACK, VIRUSES, INTERFERENCE, HACKING, OR OTHER SECURITY INTRUSION, AND WE DISCLAIM ANY LIABILITY RELATING THERETO.

10.2

WE MAKE NO GUARANTEES, REPRESENTATIONS, OR WARRANTIES, AND PROVIDE NO CONDITIONS, THAT USE OR RESULT OF THE USE OF THIS SITE (INCLUDING ALL OF ITS CONTENT) IS OR WILL BE ACCURATE, RELIABLE, CURRENT, UNINTERRUPTED OR WITHOUT ERRORS. WITHOUT PRIOR NOTICE, WE MAY MODIFY, SUSPEND OR DISCONTINUE ANY ASPECT OR FEATURE OF THIS SITE OR YOUR USE OF THIS SITE. IF WE ELECT TO MODIFY, SUSPEND OR DISCONTINUE THIS SITE, WE WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY.

10.3

YOU ACKNOWLEDGE THAT YOUR SUBMISSION OF ANY INFORMATION TO US IS AT YOUR OWN RISK. WE DO NOT ASSUME ANY LIABILITY TO YOU WITH REGARD TO ANY LOSS OR LIABILITY RELATING TO SUCH INFORMATION IN ANY WAY.

10.4

SOME OF THE CONTENT AVAILABLE THROUGH THIS SITE MAY INCLUDE MATERIALS THAT BELONG TO THIRD PARTIES. YOU ACKNOWLEDGE THAT WE ASSUME NO RESPONSIBILITY FOR SUCH CONTENT.

11.1

TO THE EXTENT PERMITTED BY THE APPLICABLE LAW OR JURISDICTION, IN NO EVENT WILL WE BE LIABLE TO YOU FOR INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, CORRUPTION OF FILES, LOSS OF BUSINESS INFORMATION OR ANY OTHER PECUNIARY LOSS) EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US OR OTHERS WILL CREATE A WARRANTY AND NEITHER YOU NOR ANY THIRD PARTY MAY RELY ON ANY SUCH INFORMATION OR ADVICE. THIS EXCLUSION OF LIABILITY SHALL APPLY NOTWITHSTANDING THE BREACH OF A FUNDAMENTAL TERM OR CONDITION OF THIS AGREEMENT. THIS TERM MAY BE VOID, INAPPLICABLE OR UNENFORCEABLE IN WHOLE OR IN PART IN SOME JURISDICTIONS.

11.2

OUR ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY UNDER THIS AGREEMENT WILL BE LIMITED TO THE TOTAL AMOUNT PAID BY YOU TO CHINASQUAD FOR THE RELEVANT ORDER (AND IF NO PURCHASE WAS MADE, THEN ONE DOLLAR (US $1.00)).

YOU WILL INDEMNIFY AND HOLD US, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS AND LICENSORS HARMLESS WITH RESPECT TO ANY SUITS OR CLAIMS ARISING OUT OF: (I) YOUR BREACH OF THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO, ANY INFRINGEMENT BY YOU OF THE COPYRIGHTS OR INTELLECTUAL PROPERTY RIGHTS OF ANY THIRD PARTY; OR (II) YOUR USE OR MISUSE OF THE SITE.

13.1

You will be responsible for providing the internet access and any other hardware or software necessary to access and use this Site.

13.2

This Site may present links to third-party websites not owned or operated by us. We are not responsible for the availability of these third-party sites or their contents. You agree that we are not responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with your use of or reliance on any content of any such third-party site. These links are provided for your convenience only. No endorsement of any third-party products, services or information is expressed or implied by any information, material, or content of any third party contained in, referred to, included on, or linked from or to this Site. Your use of such third party websites is subject to the terms and conditions of use and the privacy policies of such websites.

13.3

This Site is owned by us and is protected by applicable copyright laws and international treaty provisions. You will not sublicense, assign, or transfer the license granted to you under this Agreement. Any attempt to sublicense, assign, or transfer any of the rights, duties, or obligations in violation of the provisions of this Agreement is void.

13.4

If you know of, or suspect, copyright infringement, please contact us via info@chinasquad.com.

13.5

This Agreement will be governed by the laws of the State of New York and, where applicable, the laws of the People’s Republic of China. The exclusive jurisdiction for any claim, action or dispute with us or relating in any way to your use of this Site will be in the state and federal courts of the State of New York (venue: New York, NY) for U.S. customers, and the Shenzhen Nanshan People’s Court for international customers, as applicable. All parties waive their respective rights to a trial by jury to the extent permitted by law.

13.6

We may send notices to you with respect to your use of this Site by sending an email message to the email address listed in your account information, by sending a letter via mail to the contact address listed in your account information, or by posting a note on this Site when you access your account. Unless otherwise stated in the notices, the notices will become effective immediately.

13.7

No failure by us or you to exercise any rights, powers or remedies hereunder or any delay to do so will constitute a waiver of these rights, powers or remedies, and all waivers by us will be in writing. The single or partial exercise of a right, power or remedy will not prevent its subsequent exercise or the exercise of any other right, power or remedy.

13.8

The section headings are for convenience only and will not be used to interpret this Agreement.

13.9

Any provision of this Agreement which by its nature is intended to survive the termination of this Agreement will survive such termination.

13.10

General Contact Information. For questions regarding our products or this Site please contact Client Services at info@chinasquad.com.

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND WILL BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THIS AGREEMENT REPRESENTS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND US AND THAT IT SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATION BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.